Free Workshops
Belding
Looking for some free tools for training, managing, or just improving your customer service performance? Here is a collection of some free downloadable tools and materials. No registration required - this is intended to be a resource site for business people, training professionals, and customer service professionals looking to improve the skills of themselves and others.
The Customer Service Trainig Institute
Do you think making and creating meaningful changes in your business or career is a long term process? With our Customer Service Training, we are talking hours, not weeks or months!
If that is what you think, we have some very exciting news for you. With our Customer Service Training, we can cut the time it takes start making and creating meaningful change to less than an hour! That's right, less than one hour! Imagine being able to make your life, your career, and your business, better in just one hour! Imagine creating powerful changes in minutes instead of weeks or months! All on your schedule and at your own pace!
Chart Your Course International
The Customer Service Training Video Library is used by thousands of retail, service, healthcare, and government organizations world-wide. Videos come with color PowerPoint slides, a facilitator guide and handouts.
The best thing is that the videos are yours to keep, so you can use them again and again to train your present employees and all those that you hire in the future. These 12 videos can be used in a 20-minute training session using just the videos, or up to 60 minutes with the included training materials, which include a Power Point presentation, answer sheets, and discussion guides.